New Health Information System
St. Mary’s Healthcare is currently in the process of transitioning to a new Health Information System to better serve our patients. Upon completion our new system will combine St. Mary’s inpatient, emergency, primary/specialty care, outpatient services and testing into a single electronic medical record system (EMR). This will allow our care teams to more efficiently access patient data and improve the patient experience.
The new system will also allow access to a new patient portal that patients can access right here on the St. Mary’s Healthcare website. The new patient portal will feature many useful features including the ability to pre-register for appointments allowing you to save time and plan your visits accordingly.
Please be aware, during this transition period patients and visitors may experience longer than normal wait times and notice additional support associates in our offices and hallways. These additional staff members are on hand to better ensure disruptions are minimal.
The St. Mary’s Patient Billing office will be closed until February 7 as they transition to the new system. If you need to make a payment during this time, please call (518) 282-3416 or click HERE to make a payment.
We appreciate your understanding and patience during this process.