Contact Us
If you or a loved one are experiencing a life-threatening injury or illness, please call 911 or go to the nearest emergency department.
If you are in need of medical attention for a minor injury or illness, please visit one of our urgent care locations.
If you are trying to contact your doctor’s office regarding your appointment, prescriptions, treatment, or test results, please contact the office directly. You can find a list of our practices and their contact information here.
Here are a list of our most frequently contacted departments and their contact information.
- Billing/Patient Financial Services: 518-770-7567
- Patient Concerns/Feedback: 518-770-6851
- Compliance/HIPAA Concerns: 518-841-7292
- Legal Issues: 518-770-7571
- Emergency Department: 518-841-7237
- Financial Assistance: 518- 770-7567
- Human Resources: 518-841-7157 or humanresourcesall@nysmha.org
- Intensive Care Unit: 518-841-7260
- Medical Records: 518 -841-7110 and 518 841-7111
- St. Mary’s Healthcare Patient Portal: 518-841-7113 or myhealthportal@nysmha.org
If you can’t find the number you’re looking for, please call our main line at (518) 842-1900 or send us an email. We’ll be happy to assist you. Please do not include any personal health information. We will do our best to get back to you within 2 business days.