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Hospital Campus (518) 842-1900   •   Memorial Campus (518) 842-3100
 
Hospital Campus (518) 842-1900   •   Memorial Campus (518) 842-3100
 
Hospital Campus (518) 842-1900  •  Memorial Campus (518) 842-3100
 
Hospital Campus (518) 842-1900
Memorial Campus (518) 842-3100
 
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April 18, 2021
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St. Mary’s Hospital and Acute Rehabilitation Visitation Expanded to TWO Visitors at a Time

In accordance with the updated Department of Health Guidance, St. Mary’s Healthcare now allows TWO visitors at a time during the hours indicated below. Visitors are permitted from 1pm-5pm every day for the Guy Park Hospital location (inpatients only), and from 3pm-7pm every day for the Acute Rehabilitation Unit (PMR) on the Memorial Campus. Please NOTE: The Emergency Department will remain at allowing only one person per patient at this time.

OUTPATIENT SERVICES UPDATE: Patients will be allowed to bring a companion with them to their appointment.

Further, we continue to follow guidance from the CDC and New York State Department of Health to protect the health of our staff, patients, residents and the St. Mary’s community.

The updated process for limited visitation includes:

  • Visitors are limited to TWO people at a time per patient.
  • Visits are limited to no more than four hours per day per patient
  • All visitors must be greater than 18 years of age.
  • Visitors must undergo symptom and temperature checks upon entering the facility, and shall be denied entry if they report significant COVID-19 exposure or symptoms during the prior 14 days or have a temperature equal to or greater than 100.0 degrees Fahrenheit. Any visitor who has traveled outside of the United States within the past 14 days will not be permitted to visit.
  • Patients undergoing same day procedures may be accompanied to the facility by a companion and that companion may remain with the patient through the initial intake process; and may rejoin the patient for the discharge process. Visitors that wish to remain in the facility will be required to wait in the registration area on the 2nd floor until they can rejoin the patient.
  • Visitors may not be present during procedures and recovery room except for pediatrics, childbirth, and patients with an intellectual, developmental, or other cognitive disability.
  • Visitors are strongly encouraged to arrive wearing appropriate personal protective equipment.
  • Visitors will be advised how to perform meticulous hand hygiene and how to wear the PPE, and must adhere to such procedures.
  • Visitors who fail to wear a face mask and other PPE will be asked to leave the facility.
  • Visitors must remain in the patient’s room throughout the visit except when directed by hospital staff to leave during aerosol-generating procedures or other procedures during which visitors are usually asked to leave.

These visitation guidelines may be adjusted based on the prevalence of COVID-19 in the region, the amount of support personnel to assist with screening and/or the amount of PPE on hand. There may be exceptions to the policy when medically necessary (i.e. visitor is essential to the care of the patient) or family members or legal representatives of patients in imminent end-of-life situations. All decisions and restrictions are made in an effort to ensure the safety of our patients, visitors and associates.

Thank you to everyone for your continued efforts in your adherence to these guidelines and helping to protect our patients, residents and fellow associates.


St. Mary’s Healthcare Resumes Limited Hospital and Acute Rehabilitation Visitation

Effective Monday, March 29, 2021

As a result of the overall decline in confirmed cases of COVID-19 and related hospitalizations in the region, and in accordance with the most recent New York State Department of Health guidance, St. Mary’s Healthcare will resume limited visitation. Visitors are permitted from 1pm-5pm every day for the Guy Park Hospital location (inpatients only), and from 3pm-7pm every day for the Acute Rehabilitation Unit (PMR) on the Memorial Campus. In accordance with the continuing directive from the NYS Department of Health. This includes the Emergency Department where one person will be allowed to accompany the patient. Further, we continue to follow guidance from the CDC and New York State Department of Health to protect the health of our staff, patients, residents and the St. Mary’s community.

The updated process for limited visitation includes:

  • Visitors are limited to ONE person at a time.
  • Visits are limited to no more than four hours per day per patient
  • All visitors must be greater than 18 years of age.
  • Visitors must undergo symptom and temperature checks upon entering the facility, and shall be denied entry if they report significant COVID-19 exposure or symptoms during the prior 14 days or have a temperature equal to or greater than 100.0 degrees Fahrenheit.
  • Patients undergoing same day procedures may be accompanied to the facility by a companion and that companion may remain with the patient through the initial intake process; and may rejoin the patient for the discharge process. Visitors that wish to remain in the facility will be required to wait in the registration area on the 2nd floor until they can rejoin the patient.
  • Visitors may not be present during procedures and recovery room except for pediatrics, childbirth, and patients with an intellectual, developmental, or other cognitive disability.
  • Visitors are strongly encouraged to arrive wearing appropriate personal protective equipment.
  • Visitors will be advised how to perform meticulous hand hygiene and how to wear the PPE, and must adhere to such procedures.
  • Visitors who fail to wear a face mask and other PPE will be asked to leave the facility.
  • Visitors must remain in the patient’s room throughout the visit except when directed by hospital staff to leave during aerosol-generating procedures or other procedures during which visitors are usually asked to leave.

 

These visitation guidelines may be adjusted based on the prevalence of COVID-19 in the region, the amount of support personnel to assist with screening and/or the amount of PPE on hand. There may be exceptions to the policy when medically necessary (i.e. visitor is essential to the care of the patient) or family members or legal representatives of patients in imminent end-of-life situations. All decisions and restrictions are made in an effort to ensure the safety of our patients, visitors and associates. 

Thank you to everyone for your continued efforts in your adherence to these guidelines and helping to protect our patients, residents and fellow associates.

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Amsterdam, NY (November 12, 2020) -

As positive COVID-19 cases continue to climb nationally, regionally, and locally, St. Mary’s has been collaboratively working with other Capital Region hospitals and aligning to limit patient visitation in their facilities.

St. Mary's has again evaluated visitor procedures and our guidance addresses the safety of our associates and the persons with whom we are privileged to serve, in addition to ensuring that we continue to deliver optimal care. 

St. Mary’s Healthcare is instituting it's no visitation policy effective Thursday, November 12. 

Although a difficult decision, St. Mary’s is joining other regional healthcare organizations in restricting visitation at this time as a crucial and necessary step to ensure the health and well-being of our patients, their loved ones, our fellow staff, and the community we serve.   

Updated Visitor Restrictions  

Our current visitor policy is changing to suspend all routine patient visitation. This means NO VISITORS unless one of the below compassionate care exceptions has been identified. 

  • Obstetric patients (maternity only) may have one support person who must remain in the room for the duration of the visit.
  • Patients who are at the end-of-life may have two visitors at a time, limited to immediate family members.
  • Patients with disruptive behavior, in which a family member is key to their care, may have one visitor.
  • Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one visitor- staff members from group homes are considered an extension of the healthcare team and not a visitor; their presence may fulfill the role of meeting the patient's extended care needs.
  • Patients who need a caretaker to be trained for a skill in preparation of home care will be permitted a visitor for a limited education session only.
  • Minors under age 18 may have one visitor, parent, or guardian.

Currently there is no visitation at the Wilkinson facility and at this time they will continue to follow the New York State visitation guidance (during periods of no visitation we will provide an alternate form of communication to visit with your loved one such as telephone calls, Facetime or Skype).

Guests that meet an exception will be allowed inside the facility, but will be restricted to the patient’s room. Once a guest leaves a patient’s room; they must leave the building.

Chaplains and clergy members may visit at any time upon a patient’s request.  Chaplains and clergy members are not considered visitors and are considered support persons for the patient’s care.  

No guest will be allowed entry to visit a patient who has a pending or positive COVID-19 test. All permitted visitors will be greeted upon entry to all facilities and may be turned away based on concerns of securing patient and staff safety. 

St. Mary’s Healthcare is continuously following guidelines established by the Centers for Disease Control and Prevention (CDC) and the New York State Department of Health. As we have throughout the COVID-19 pandemic, we remain working collaboratively to ensure staff and resources are in place as we continue to care for our community.