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Hospital Campus (518) 842-1900   •   Memorial Campus (518) 842-3100
Hospital Campus (518) 842-1900   •   Memorial Campus (518) 842-3100
Hospital Campus (518) 842-1900  •  Memorial Campus (518) 842-3100
Hospital Campus (518) 842-1900
Memorial Campus (518) 842-3100
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January 23, 2021
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Amsterdam, NY (November 12, 2020) - As positive COVID-19 cases continue to climb nationally, regionally, and locally, St. Mary’s has been collaboratively working with other Capital Region hospitals and aligning to limit patient visitation in their facilities.

St. Mary's has again evaluated visitor procedures and our guidance addresses the safety of our associates and the persons with whom we are privileged to serve, in addition to ensuring that we continue to deliver optimal care. 

St. Mary’s Healthcare is instituting it's no visitation policy effective Thursday, November 12. 

Although a difficult decision, St. Mary’s is joining other regional healthcare organizations in restricting visitation at this time as a crucial and necessary step to ensure the health and well-being of our patients, their loved ones, our fellow staff, and the community we serve.   

Updated Visitor Restrictions  

Our current visitor policy is changing to suspend all routine patient visitation. This means NO VISITORS unless one of the below compassionate care exceptions has been identified. 

  • Obstetric patients (maternity only) may have one support person who must remain in the room for the duration of the visit.
  • Patients who are at the end-of-life may have two visitors at a time, limited to immediate family members.
  • Patients with disruptive behavior, in which a family member is key to their care, may have one visitor.
  • Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one visitor- staff members from group homes are considered an extension of the healthcare team and not a visitor; their presence may fulfill the role of meeting the patient's extended care needs.
  • Patients who need a caretaker to be trained for a skill in preparation of home care will be permitted a visitor for a limited education session only.
  • Minors under age 18 may have one visitor, parent, or guardian.

Currently there is no visitation at the Wilkinson facility and at this time they will continue to follow the New York State visitation guidance (during periods of no visitation we will provide an alternate form of communication to visit with your loved one such as telephone calls, Facetime or Skype).

Guests that meet an exception will be allowed inside the facility, but will be restricted to the patient’s room. Once a guest leaves a patient’s room; they must leave the building.

Chaplains and clergy members may visit at any time upon a patient’s request.  Chaplains and clergy members are not considered visitors and are considered support persons for the patient’s care.  

No guest will be allowed entry to visit a patient who has a pending or positive COVID-19 test. All permitted visitors will be greeted upon entry to all facilities and may be turned away based on concerns of securing patient and staff safety. 

St. Mary’s Healthcare is continuously following guidelines established by the Centers for Disease Control and Prevention (CDC) and the New York State Department of Health. As we have throughout the COVID-19 pandemic, we remain working collaboratively to ensure staff and resources are in place as we continue to care for our community.