Customer Service Representatives are here to assist you and your family with questions regarding your bill.

Please feel free to call us if you would like:

• An explanation of your bill
• An explanation of what your insurance paid and what your balance represents
• To give additional insurance information

For your convenience, this website will allow you to email your questions to us.  You can expect a prompt response within two business days.  This may save you from spending unnecessary time on the telephone.  If you have any questions we can help you with, please contact us.  Any information provided will be kept strictly confidential.

To speak directly with a Customer Service Representative, please call (518) 841-7400 during business hours: 8 a.m. to 4:30 p.m. Monday through Friday or call the telephone number on your bill.

Any mailings to Patient Financial Services should be sent to:

St. Mary's Hospital

427 Guy Park Avenue

Amsterdam, New York 12010

Attn: Billing