The St. Mary's Emergency Department has seen the number of patient visits double in the past 5 years, with volumes approaching 34,000 visits per year.
The recently renovated and expanded department consists of 17 beds. The main ED is staffed 24 hours a day by physicians and midlevel providers trained in emergency medicine. Patients are seen immediately upon arrival in the rapid assessment zone, also know as PIT (Provider in Triage, by a provider and nurse team. They allocate an emergency severity index (ESI) score to the patient based on acuity and severity of their illness and determine which area the patient needs to be seen. More complex and acutely ill patients are moved into the main ED and less complex patients to the SuperTrack area.
The SuperTrack sees approx. 25% of the ED patients. This unit evaluates patients with less acute and less complex conditions, usually complaints that can be managed in less than one hour. SuperTrack hours are 9 a.m. to 9 p.m. seven days a week, including holidays. The SuperTrack is staffed by a certified mid-level provider, either a Nurse Practitioner or a Physician's Assistant. St. Mary's ED also provides acute care to the mentally ill, alcohol and detox services.
The St. Mary's Emergency Department is ranked one of the top emergency departments in the community and the nation. The Emergency Room received the 5 star rating from HealthGrades (the nation's most trusted, independent source of physician information and hospital quality ratings) for treatment of heart attacks. Our mission is to provide timely, appropriate, quality emergency care for patients and their families.
Medical Director: Arun Nandi, MD, FRCS, FACEP
St. Mary's is pleased to welcome the appointment of Dr. Arun Nandi to the position of Medical Director of the St. Mary's Hospital Emergency Department. Dr. Nandi comes to us with outstanding credentials including Board Certification with the American Board of Emergency Medicine, a Fellowship with the American College of Emergency Physicians, and fellowship with the Royal College of Surgeons UK. Dr. Nandi is a residency trained Emergency Medicine physician who brings a wealth of experience to St. Mary's Hospital.
One of Dr. Nandi's priorities is to evaluate the strengths and opportunities for improvement of the current Emergency Room and SuperTrack Services. He is eager to hear feedback and ideas from community members. He will be available at a number of community events or he may be contacted by calling 518-841-7235. According to Dr. Nandi, "It is clear to see that one of the strengths of St. Mary's is their continual drive to obtain patient and community feedback. These contributions can only make us even better at providing customer service".
Dr. Nandi talks about the benefits of using HIXNY on the Wellness Wednesday segment at WNYT.